Though EA has its headquarters in California, it has studios in other cities where workers design and develop new games. Some of the more popular games that the company makes include Mass Effect 2, Green Day: Rock Band and Star Wars: Squadrons in addition to FIFA, Madden and other sports titles. Founded in 1982, it achieved success as it released new games and acquired studios that produced previous titles.
About EAĪlso known as Electronic Arts, EA is a company that makes video games for different consoles. You can also enter the title of the game you have to search for available online support. One of the easiest ways to reach out is online through the Contact Us page, which allows you to open a case. EA offers phone support for those who call (800) 242-0792. Does EA Offer Support?ĮA offers customer support for shoppers in several ways. Once you log in to your account, you can click on the refund request button. You have up to 24 hours to request a return once you play the title or 14 days after your purchase date if you haven't launched it. This applies to all titles purchased through third-party sellers that you download via Origin, which is the only way to play those games. The Great Game Guarantee is a guarantee offered by EA that allows you to return purchased games if you aren't happy with them. That code applies to any games that you purchase through EA. As a member of the subscription club, you also get a 10% off promo code every month. Though this lets you play games before you buy them, you can keep those exclusive items even if you don't purchase the full game. Members get early access to new games that include exclusive in-game items that you won't find anywhere else. You get free access to specific titles that you can download to your console or device each month with the titles changing every month. You'll also receive updates about new titles.
It will often send you promo codes that you can use to purchase new games online. EA will monitor the games that you play and the titles that you purchase. This allows you to both create a profile and link all your accounts. Once you find a deal that you want to use, you can click on how you want to obtain that game and log in to either account.
You'll find discounts available for both those who use EA Access and those who use Origin Access.
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